NHTSA Complaint #10736056 — 2007 NISSAN FRONTIER

NISSAN SOLD ME A NEW TRUCK WITH A DESIGN FLAW, A FAULTY FUEL SENDING UNIT. NISSAN CONSUMER AFFAIRS SAID I HAVE TO TAKE THE TRUCK WITH THE DESIGN FLAW (E.G. FAILED FUEL SENDING UNIT) TO A NISSAN DEALER AND PAY TO HAVE IT DIAGNOSED (THOUGH THE PROBLEM IS ALREADY KNOWN TO ME AS BEING THE DESIGN FLAW OF A FAILED FUEL SENDING UNIT) AFTER WHICH THEY WOULD INVESTIGATE TO SEE IF THEY CAN PROVIDE ASSISTANCE TO REPAIR IT THOUGH THEY ADMITTED AFTER CHECKING MY VIN THEY ARE NOT AWARE OF ANY INSTANCE THAT WOULD COVER THE REPAIR (E.G. THEY ARE NOT GOING TO REPAIR IT). THE BOTTOM LINE IS I PURCHASED A NEW NISSAN FRONTIER WHICH I HAD MAINTAINED BY A LOCAL MECHANIC (NOT A NISSAN DEALERSHIP) AND IT CAME WITH A DESIGN FLAW (E.G. FUEL SENDING UNIT) THAT THEY WANT ME TO PAY OVER A HUNDRED DOLLARS TO HAVE DIAGNOSED AT ONE OF THEIR DEALERSHIPS AFTER WHICH THEY AREN'T GOING TO FIX IT FOR ME (DESPITE THE FACE SAVING ACT OF NISSAN CONSUMER AFFAIRS). NISSAN DISPLAYED ZERO INTEGRITY IN FAILING TO DIAGNOSE AND PAY TO HAVE THE DESIGN FLAW REPAIRED, IN MY OPINION, AT THEIR COST. FURTHERMORE, THE POLICY THEY DEVELOPED TO "SAVE FACE" IS DISINGENUOUS IN MY ESTIMATION AND DESIGNED ONLY TO INCREASE THEIR PROFIT FURTHER. I'M A LOW INCOME WORKER WHO WILL DRIVE AROUND WITH A FUEL GAUGE THAT DOESN'T WORK AND THE SERVICE ENGINE LIGHT ON BECAUSE I CAN'T PAY THE HUNDREDS AND HUNDREDS OF DOLLARS THAT IT WOULD COST TO HAVE A DESIGN FLAW DIAGNOSED AT A NISSAN DEALERSHIP AFTERWARDS PAYING TO REPAIR IT MYSELF BECAUSE NISSAN ISN'T GOING TO.