NHTSA Complaint #10735416 — 2006 TOYOTA SIENNA

ON TURNS, THERE HAS BEEN A "CLUNK" NOISE UNDER RIGHT FRONT DRIVER SIDE. UPON BEING EXAMINED BY A LOCAL MECHANIC, I WAS INFORMED THAT THE RIGHT FRONT TIE ROD IS LOOSE AND THE RACK AND PINION BOOT IS TORN AND LEAKING. ESTIMATED COST OF REPAIR WAS $ 1000. UPON RESEARCHING THIS MATTER I HAVE DISCOVERED THAT THIS IS AN EXTREMELY COMMON OCCURRENCE. I CONTACTED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THAT ALTHOUGH SEVERAL SIENNAS FALL UNDER A SERVICE CAMPAIGN TO FIX THIS ISSUE, MINE DOES NOT. THEY WERE NOT WILLING T O BUDGE ON THAT THIS IS A MANUFACTURER DEFECT. I AM UNDERSTANDING THAT THEY ISSUED A PSB009112 ON THIS ISSUE BUT NOT A FULL RECALL. I ALSO UNDERSTAND THAT THEY CHANGED DESIGN AFTER 2006 SO OBVIOUSLY A MANUFACTURER ISSUE. VERY DISAPPOINTED IN TOYOTA, AS I'VE HAD HYUNDAI AND SUBURU STAND BY MANUFACTURER DEFECTS SEVERAL TIMES EVEN WITHOUT A RECALL VIA SAFETY CAMPAIGNS. THIS SEEMS LIKE A DANGEROUS ISSUE FOR TOYOTA NOT TO BE CONCERNED.