NHTSA Complaint #10735351 — 2010 NISSAN MAXIMA

AFTER WORK ON 7/18/15, I WENT TO MY CAR TO GO HOME, BUT AS I STEPPED ON THE BRAKE AND PUSHED THE START BUTTON, I GOT NOTHING - NOT A PEEP FROM THE ENGINE - SO I TRIED A FEW MORE TIMES, BUT TO NO AVAIL. I CALLED AAA, THINKING THAT MY BATTERY WAS DEAD (EVEN THOUGH I'D JUST PURCHASED A NEW ONE RECENTLY), BUT THE JUMP DIDN'T DO ANYTHING TO MY CAR. I CALLED HOME AND HAD MY BACK-UP FOB BROUGHT TO ME, THINKING THAT PERHAPS THE BATTERY FROM MY MAIN ONE WAS DEAD, BUT THE SECOND ONE DIDN'T WORK, EITHER. NOR DID EITHER OF THEM WORK IN THE PORT THAT'S LOCATED IN THE BOTTOM-LEFT PORTION OF THE DASHBOARD, SO I GOT A RIDE TO THE LOCAL NISSAN DEALERSHIP WHERE SOME SALESMEN GAVE ME SUGGESTIONS OF WHAT I SHOULD DO. WHEN I TOLD THEM THAT I'D DONE EVERYTHING THAT THEY MENTIONED, THEY SAID THAT ALL THAT WAS LEFT TO BE DONE WAS TO HAVE MY VEHICLE TOWED TO THE SHOP, WHICH I DID, BUT SINCE IT WAS A FRIDAY AND NEARLY 6:00 PM, MY CAR WASN'T GOING TO BE LOOKED AT UNTIL MONDAY AFTERNOON. WHILE WAITING FOR THE TOW TRUCK TO ARRIVE, AS WELL AS OVER THE WEEKEND, I DID SOME SEARCHING ONLINE AND FOUND OUT THAT THIS WAS NOT AN UNCOMMON PROBLEM, NOT COVERED BY ANY EXTENDED WARRANTIES, THOUGH I READ THAT THIS PROBLEM OCCURRED OFTEN ENOUGH WITH THE 2009 MAXIMA THAT NISSAN ISSUED AN EXTENDED WARRANTY TO COVER THIS REPAIR, SO I DON'T SEE WHY THIS PROBLEM SHOULDN'T ALSO BE INCLUDED, AS WELL. NISSAN, YOU'RE LOSING YET ANOTHER CUSTOMER...