NHTSA Complaint #10735350 — 2011 FORD EDGE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10735350 |
| Vehicle | 2011 FORD EDGE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY WIFE WAS DRIVING ON A SURFACE STREET WITH OUR INFANT BOYS IN THE BACK SEAT. WITHOUT WARNING, THE 2011 FORD EDGE LOST ALL POWER AND THE ENGINE VIBRATED INTENSELY. IT COULD HAVE CAUSED A SERIOUS COLLISION. SHE RESTARTED THE CAR AND TRIED TO MAKE IT HOME SAFELY AND SLOWLY. IT HAPPENED AGAIN ON THE WAY. THE NEXT DAY (7/20/15), WHEN WE DROVE THE SUV TO THE DEALERSHIP, IT HAPPENED A 3RD TIME. GALPIN FORD (N HILLS, CA) DIAGNOSED IT WITH A FAULTY THROTTLE BODY, NOT COVERED BY OUR 7-YEAR POWERTRAIN LIMITED WARRANTY. THIS IS A CERTIFIED PREOWNED FORD EDGE THAT WE PURCHASED A LITTLE OVER A YEAR AGO. THROTTLE BODIES SHOULD NOT FAIL WITH 45K MILES ON THE CAR. AND, IT SHOULD BE COVERED BY THE WARRANTY, OR BETTER YET...IT SHOULD BE A RECALL. THE LOSS OF POWER IS A DANGEROUS PROBLEM THAT FORD SHOULD TAKE RESPONSIBILITY FOR. *TR
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