NHTSA Complaint #10734948 — 2011 FORD EDGE

THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA. THIS PROBLEM HAS DRAINED MY BATTERY ON MORE THAN ONE OCCASION. THE PROBLEM HAS BEEN DIAGNOSED, HOWEVER, MOST FORD DEALERS WANT TO CHARGE CUSTOMERS $215 PLUS FOR DIAGNOSTIC FEES. ONLY THEN WILL THEY REPAIR THE PROBLEM. MY CAR IS STILL UNDER WARRANTY, SO I STILL WIND UP PAYING ABOUT WHAT IT COSTS TO REPAIR IT. (??) CAR PART STORES WILL RUN A DIAGNOSTIC FOR FREE... THIS SEEMS TO BE A CHRONIC ISSUE. WHEN I RESEARCHED IT, TONS OF INFORMATION ABOUT THIS SPECIFIC PROBLEM SURFACED. IT SEEMS FORD WILL NOT ISSUE A RECALL WHEN IT IS SO OBVIOUSLY NEEDED.