NHTSA Complaint #10734417 — 2010 FORD FUSION HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10734417
Vehicle	2010 FORD FUSION HYBRID
Component	ENGINE
Date of Incident	June 8, 2015
Date Filed	July 15, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I'VE EXPERIENCED THE "LIMP HOME MODE" PROBLEM DESCRIBED IN FORD'S CONSUMER SATISFACTION PROGRAM 13N03. THIS HAS OCCURRED 4 TIMES NOW AND IS A VERY SCARY AND VERY UNSAFE PROBLEM. I TOOK MY CAR TO THE LOCAL FORD DEALER (DAVID MCDAVID) IN FORT WORTH. THEY DETERMINED THE PROBLEM IS A DEFECT IN THE THROTTLE BODY HOWEVER THEY WILL NOT FIX IT UNDER THE TERMS OF 13N03 AS FORD BELIEVES IT DOES NOT APPLY TO THE HYBRID. I CAN ASSURE YOU IT APPLIES. PERHAPS DUE TO THE LOW NUMBER OF FUSION HYRID'S ON THE ROAD THIS HAS NOT YET RECEIVED MUCH ATTENTION. PLEASE ADD THE FUSION HYBRID TO THE LIST OF MODELS EXPERIENCING THE LIMP HOME MODE ISSUE AND URGE FORD TO CORRECT IT AS PART OF 13N03 UPDATED 11/27/2017*CN

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