NHTSA Complaint #10734205 — 2009 BUICK ENCLAVE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10734205 |
| Vehicle | 2009 BUICK ENCLAVE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I HAVE HAD PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT IN JAN 2015, THIS IS ONE OF SEVERAL THINGS THAT HAVE GONE WRONG AND MAKE THIS VEHICLE EXTREMELY DANGEROUS TO DRIVE, WHEN STEERING THIS VEHICLE WHETHER SLOWLY INTO A PARKING SPOT OR ON A TURN, THE STEERING LOCKS UP ON YOU AND BECOMES EXTREMELY DIFFICULT TO TURN, ALSO I HAVE HAD PROBLEMS WITH THE TRANSMISSION, OFTEN WHEN TRYING TO SPEED UP TO GET ON HIGHWAY, IT PULLS BACK OR THE RPMS REAVE REALLY HIGH AND THE CAR DOESN'T GO FORWARD. ALSO ONCE YOU PUT THE CAR IN PARK AND TAKE YOUR FOOT OFF THE BRAKE THE CAR ACTUALLY ROLLS SEVERAL INCHES AND BOBS BACK AN FORTH, THIS ACTUALLY KNOCKED MY CHILD DOWN AS SHE WAS GETTING OUT OF CAR AND SHE HIT HER HEAD ON THE CONCRETE. WHEN TELLING THE DEALER OF THESE ISSUES THEIR ANSWER IS WELL UNLESS WE CAN GET THE CAR TO DO THESE THINGS WE HAVE NO IDEA WHAT YOUR ARE TALKING ABOUT AND CAN'T FIX IT. MEANWHILE WHEN I LOOKED FOR OTHER COMPLAINTS THESE SAME COMPLAINTS CAME UP BY SEVERAL CONSUMERS.
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