NHTSA Complaint #10734135 — 2006 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10734135
Vehicle	2006 TOYOTA SIENNA
Component	STEERING
Date of Incident	September 2, 2013
Date Filed	July 15, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

2006 TOYOTA SIENNA'S STEERING RACK AND PINION HAD SUDDENLY DEVELOPED A LEAK IN A SIDE SEAL WHICH CAUSED A TOTAL LOSS IN POWER STEERING ASSIST WHEN THE FLUID DRAINED OUT. DEALER HAS NOTED THE PROBLEM BUT SAYS THE FAILURES THEY'VE SEEN ARE NOT TO BE CONCERNED OVER? TOYOTA DOES SEEM TO HAVE A TSB ADDRESSING THE EARLY FAILURES BY ISSUING A REPAIR OR REPLACEMENT OF THE RACK AND PINIONS FOR CARS UNDER THEIR 3/36K FACTORY WARRANTY, BUT NOTHING ADDRESSING ANY KIND OF COMPENSATION TO CUSTOMERS WHO EXPERIENCE THE FAILURE WHO ARE OUTSIDE OF WARRANTY.

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