NHTSA Complaint #10733844 — 2011 BUICK LACROSSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10733844
Vehicle	2011 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	July 9, 2015
Date Filed	July 14, 2015
Mileage	55,355 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CAR WAS PARKED IN OUR GARAGE AT 2:30 PM. I WENT INTO THE GARAGE AT 7:45 PM AND FOUND IT EXTREMELY HOT (115F), OPENED THE GARAGE DOORS AND TRIED TO START THE CAR TO GET IT OUT OF THE GARAGE. WOULD NOT START AND CALLED AAA FOR A TOW. AAA SUGGESTED CALLING POLICE & FIRE. POLICE CAME AND THEY CALLED FIRE DEPT. TEMP UNDER HOOD REGISTERED 150F AND CO ALARM IN BASEMENT STARTED TO GO OFF. FIREFIGHTERS PUT ON PROTECTIVE GEAR, ENTERED HOUSE AND THEIR CO MONITORS WENT OFF IMMEDIATELY. GAS LINE SHUT OFF, HOUSE VENTED. CAR EVENTUALLY TOWED TO DEALERSHIP NEARBY. GAS COMPANY CAME THAT EVENING TO RESTART AND INSPECT DRYER, WATER HEATER, STOVE AND FOUND NO CO PROBLEM. HAVE YET TO HEAR FROM THE DEALER (FLEMINGTON BUICK) AS TO CAUSE, ISSUES, RESOLUTION. UPDATE 9/15/15*CW THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 10/15/15*JB

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