NHTSA Complaint #10733842 — 2005 CHRYSLER CROSSFIRE CONVERTIBLE

MY CAR IS GARAGE KEPT. I WENT TO VISIT A FAMILY MEMBER AND THE NEXT MORNING WALKED OUTSIDE, GOT IN MY CAR, STARTED TO DRIVE OFF ABOUT 0.1 MILE AWAY NOTICED MY BACK WINDOW SHAKING. I LOOKED BACK AND NOTICED MY BACK WINDOW HAD BECOME UNGLUED ON THE LEFT SIDE, RIGHT SIDE AND BOTTOM. IT WAS STILL HANGING ON AT THE TOP BY ONLY A LITTLE GLUE. I AM BLESSED THAT I WAS NOT DRIVING ON THE HIGHWAY OR AT A HIGH RATE OF SPEED AND THE WINDOW BECOME TOTALLY UNGLUED. I HAD TO PLACE TOWELS IN THE WINDOW TO GET THE WINDOW TO SIT UP IN ORDER FOR ME TO DRIVE ONE HOUR HOME. I AM NOT ABLE TO DRIVE MY CAR BECAUSE OF THIS AND CALLED FOUR DEALERSHIPS AND TWO UPHOLSTERY PLACES TO FIND OUT IF THEY CAN REPAIR THIS AND IF IS UNDER WARRANTY. TWO UPHOLSTERY PLACES GOT BACK TO ME, ONE QUOTED $120 FOR A TEMP FIX THAT HE CANNOT GUARANTEE WILL LAST OR REPLACING THE WHOLE ROOF FOR ABOUT $1800-$1900. ANOTHER UPHOLSTERY PLACE GOT BACK TO ME, $395-$500 FOR A TEMP FIX NOT GUARANTEEING IT AND IF IT DOES NOT HOLD UP HE WOULD CREDIT ME 80% OF WHAT I PAID TOWARDS HIM REPLACING MY ROOF FOR $2,400-$2,500. ONE DEALERSHIP GOT BACK TO ME AND KNOWS ABOUT THE ISSUE, LOOKED UP MY VIN AND MY CAR WAS NOT MADE IN A STATE THAT CHRYSLER COVERED UNDER THE SERVICE BULLETIN AND RECOMMENDS REPLACING IT WITH THE PART THAT CHRYSLER ASSIGNED TO THE SERVICE BULLETIN SO IT WOULD COST LESS, PRICE QUOTE $1,750. I AM EXTREMELY DISAPPOINTED THAT CHRYSLER WOULD NOT STAND BEHIND THEIR CARS AND RECALL OR FIX THE ISSUE WITH ALL CARS THAT HAVE THIS ISSUE. IT DOES NOT MATTER WHERE THE CAR WAS MADE, THE CAR OBVIOUSLY WAS MADE WITH A DEFECT THAT POSES A SAFETY PROBLEM. I WILL NOT BE PURCHASING ANOTHER CHRYSLER CAR BECAUSE OF THIS. UNFORTUNATELY, MY AUNT PURCHASED A CHRYSLER CROSSFIRE BECAUSE SHE SAW AND LIKED MY CAR. I ALSO PLAN ON CONTACTING A LAWYER AND CHRYSLER CORPORATE OFFICE TODAY TO SEE IF ANYTHING CAN BE DONE.