NHTSA Complaint #11130865 — 2005 CHRYSLER CROSSFIRE CONVERTIBLE VISIBILITY/WIPER

Complaint Details

ODI Number	11130865
Vehicle	2005 CHRYSLER CROSSFIRE CONVERTIBLE
Component	VISIBILITY/WIPER
Date of Incident	June 3, 2016
Date Filed	September 23, 2018
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REAR WINDOW IS GLASS AND THE GLUE BOND TO THE CONVERTIBLE TOP FAILS. I CALLED CHRYSLER IN AUGUST OF 2016 WHEN OUR WINDOW FELL LOOSE AND I LEARNED OF AN EXTENDED WARRANTY THAT WAS NEVER OFFERED TO US. THEY TOLD ME THEY HAD AN EXTENDED WARRANTY FOR THE CAR BUT MY VIN DID NOT QUALIFY AND IT WAS ONLY FOR 10 YEARS. WE PURCHASED THE VEHICLE ON 2/6/2005 IN PLANO TEXAS. FROM ALL THE RESEARCH I'VE DONE THE EXTENDED WARRANTY SHOULD HAVE BEEN FOR ALL CARS SOLD IN TEXAS. WE NEVER RECEIVED NOTICE. AS I CONTINUE TO RESEARCH, THIS PROBLEM IS FAR GREATER THAN CARS SOLD IN A FEW SOUTHERN STATES AND CHRYSLER SHOULD BE COVERING OUR REPAIR. I'VE ATTEMPTED TO RESOLVE THIS WITH CHRYSLER MULTIPLE TIMES IN THE PAST 2 YEARS WITH NO SUCCESS.

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