NHTSA Complaint #10733025 — 2013 SUBARU OUTBACK

THE PASSENGER OCCUPANT DETECTION SYSTEM (ODS) MALFUNCTIONED OR SHORTED OUT FOR NO APPARENT REASON. AS A RESULT, THE PASSENGER AIRBAG WILL NOT ENABLE EVEN WHEN OCCUPIED BY AN ADULT PASSENGER. THE PASSENGER AIRBAG IS CONSTANTLY IN OFF MODE. IN ADDITION THE ODS APPARENTLY CONTROLS THE SEATBELT WARNING FEATURE. REGARDLESS OF WHETHER OR NOT AN ADULT PASSENGER IS OCCUPYING THE SEAT THE ODS IS CONSTANTLY DETECTING A PASSENGER AND THE PASSENGER SEATBELT WARNING LIGHT AND CHIME CONTINUOUSLY ARE ON. WHEN THE PASSENGER SEATBELT IS BUCKLED THE WARNING LIGHT AND CHIME REMAIN CONTINUOUSLY ON. THE VEHICLE HAS 40,000 MILES AND THIS SYSTEM IS NOT COVERED UNDER THE MANUFACTURES EXTENDED WARRANTY OR THE EXTENDED SERVICE CONTRACT SOLD BY SUBARU THROUGH CNA. THE DEALERSHIP IS RECOMMENDING A NEW ODS BE INSTALLED AND CALIBRATED AT A COST OF $1,200 PLUS APPLICABLE TAX AND FEES.