NHTSA Complaint #10732839 — 2007 SUZUKI RENO VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10732839
Vehicle	2007 SUZUKI RENO
Component	VEHICLE SPEED CONTROL
Date of Incident	October 12, 2009
Date Filed	July 8, 2015
Mileage	26,083 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING INTO OR ACROSS LANES WITH TRAFFIC AS THE ISSUE MAY REOCCUR AT ANY TIME. ON THE FIRST OCCURRENCE OF THIS ISSUE (10-12-09), VEHICLE WAS TAKEN INTO DEALERSHIP W/ HESITATION AND LOSS OF POWER. THE THROTTLE BODY WAS REPLACED AT THAT TIME WITH PART#13400-85Z20. ISSUE REOCCURRED (06/09/11) AND DEALERSHIP CHECKED ELECTRICAL CONNECTIONS/GROUND WIRES, ETC. AND APPLIED STABLIANT 22 TO TERMINALS. ISSUE REOCCURRED (08/24/11) AND THROTTLE BODY WAS REPLACED AGAIN WITH PART# 13400-85Z21. ISSUE REOCCURRED (01/25/12) AND WAS TAKEN TO AN IMPORT SPECIALIST THAT SUSPECTED THE FOOT PEDAL SENSOR (EST. COST 350.00). SUBSEQUENT SERVICE AT DEALERSHIP INCLUDED WIRING/SIGNAL CORRELATION WORK BETWEEN THROTTLE BODY AND FOOT PEDAL SENSOR. ISSUE IS REOCCURRING NOW (07/07/15) AND AFTER $1597.22 IN REPAIR COSTS SINCE 2007 WITH THIS ISSUE, I AM HESITANT TO SPEND MORE MONEY ON A POORLY ENGINEERED PRODUCT THAT THE MANUFACTURER REFUSES TO ACCEPT RESPONSIBILITY FOR BY ISSUING A RECALL (SIMILAR COMPLAINTS NOTED ON THIS SITE AND ONLINE.)

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