NHTSA Complaint #10653715 — 2007 SUZUKI RENO VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10653715
Vehicle	2007 SUZUKI RENO
Component	VEHICLE SPEED CONTROL
Date of Incident	November 1, 2012
Date Filed	November 9, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN ATTEMPTING TO SHIFT THE VEHICLE FROM PARK TO REVERSE OR DRIVE THERE WILL BE A LOUD CLUNK SOUND. THE CHECK ENGINE LIGHT WILL COME ON AND THE VEHICLE WILL NOT ACCELERATE. IF YOU SHUT THE VEHICLE OFF AND THEN RESTART, IT WILL THEN ACCELERATE BUT WILL NOT SHIFT PROPERLY. I HAD THE VEHICLE TO KEN POLLOCK SUZUKI DEALERSHIP IN PENNSYLVANIA WHEN IT WAS STILL COVERED UNDER WARRANTY AND THEY CHARGED ME $100.00 DOLLARS TO RUN A DIAGNOSTIC CODE SCAN. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM BUT WHEN ASKED TO EXPLAIN THE CODES THAT WERE RETRIEVED, I WAS INFORMED THAT THEY WERE GENERIC TRANSMISSION CODES AND THAT THEY WOULD NOT OR COULD NOT FIX THE VEHICLE. THIS IS A ONGOING PROBLEM AND A SEVERE SAFETY CONCERN CONSIDERING THE AMOUNT OF COMPLAINTS LOGGED AGAINST THIS MODEL VEHICLE. *TR

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