NHTSA Complaint #10732410 — 2015 HARLEY-DAVIDSON XG500

LIKE MANY OTHERS, SINCE DAY 1 MY HARLEY STREET 500 HAS BEEN EXPERIENCING A "LAG AND LEAP" ISSUE. THE FIRST DAY I HAD MY BIKE I EXPERIENCED AN ISSUE WHERE WHEN STARTING FROM A STOP, OR MAKING A TURN AT LOW SPEEDS, THE BIKE WOULD STALL LIKE IT WAS OUT OF GAS, AND THEN SUDDENLY ACCELERATE AGAIN, ALMOST THROWING ME OFF THE BACK OF THE BIKE. I BROUGHT MY BIKE TO THE DEALER, THEY TOLD ME I WAS LOW ON GAS, FILLED ME UP AND SENT ME ALONG MY WAY. HOWEVER, THE ISSUE HAS CONTINUED TO HAPPEN EVERY SINGLE TIME (IT IS 100% REPRODUCIBLE) THE BIKE TRAVELS FOR ROUGHLY 100 MILES AFTER FILLING (3.5 GALLON TANK WITH ADVERTISED ~60MPG). WHEN I FILL UP (THE ONLY REMEDY TO THE ISSUE), I CAN USUALLY NEVER GET MORE THAN 2 GALLONS IN. LEAVING 1.5 GALLONS OF UNUSED GAS IN THE TANK. THERE ARE MANY OTHERS EXPERIENCING THIS ISSUE WITH THE EXACT SAME SYMPTOMS, AND IT IS REPRODUCIBLE. SO FAR, MY DEALER HAS SAID THEY HAVE NO KNOWN ISSUES WITH THE BIKE, AND THE RESPONSE FROM HARLEY SEEMS TO BE MIXED AS TO WHAT THEY WILL DO ABOUT IT, OR EVEN ACKNOWLEDGE IF THERE IS AN ISSUE. NOTE: THE FUEL LIGHT ALSO NEVER COMES ON, PROBABLY BECAUSE THERE IS OVER 1 GALLON OF GAS IN THE TANK AT ALL TIMES. THIS ISSUE IS INCREDIBLY FRUSTRATING NOT ONLY BECAUSE IT ESSENTIALLY REDUCES THE RANGE OF THE BIKE BECAUSE THE ONLY FIX IS TO KEEP IT FILLED ABOVE A CERTAIN LEVEL, BUT IT IS VERY UNSAFE. I HAVE HAD THIS HAPPEN TO ME ON AT LEAST 5 SEPARATE INCIDENTS, AND USUALLY ITS WHEN PULLING OUT INTO TRAFFIC. I HAVE BEEN LUCKY TO NOT FALL OFF THE BIKE DUE TO THE SUDDEN DECELERATION AND ACCELERATION, AND TO NOT CAUSE A MAJOR TRAFFIC ACCIDENT DUE TO COMING TO A SUDDEN STOP IN TRAFFIC. *TR