NHTSA Complaint #10731698 — 2007 TOYOTA RAV4

CERTAIN CARS FROM TOYOTA HAVE A KNOW EXCESSIVE OIL CONSUMPTION PROBLEM. MY CAR IS ONE OF THEM. MY CAR, WHILE OLDER, HAS LESS THAN 56K MILES ON IT. LAST YEAR, THE MILEAGE DROPPED PRECIPITOUSLY-- BY 10 MPG, IN FACT. SINCE THEN, MY LOW OIL LIGHT INDICATOR CAME ON IN LESS THAN 3,000 MILES. TOYOTA WON'T FIX THE PROBLEM. THEY HAVE REDEFINED WHAT IT MEANS TO BURN EXCESSIVE AMOUNTS OF OIL-- 1 QUART EVERY 1200 MILES ISN'T A PROBLEM ACCORDING TO THEM. THOUSANDS OF TOYOTA OWNERS NOW FIND THEMSELVES WITH CARS THAT BURN OIL, HAVE REDUCED MPG, AND NO RECOURSE WITH TOYOTA. MY CAR HAS BEEN TO THE DEALER 5 TIMES SINCE LAST YEAR-- ALL BECAUSE OF THE OIL ISSUE. THIS CAR IS NOT WHAT I BOUGHT. I BOUGHT A CAR THAT WAS ECONOMICAL, ENVIRONMENTALLY FRIENDLY, AND GOT GOOD MILEAGE. TOYOTA SHOULD NOT BE ABLE TO REDEFINE WHAT ACCEPTABLE OIL CONSUMPTION IS! I NOW FIND MYSELF IN THE UNFORTUNATE SITUATION OF HAVING TO CARRY A QUART OF OIL WITH ME EVERYWHERE I GO BECAUSE I DO NOT KNOW WHEN MY CAR WILL RUN OUT OF OIL. OF COURSE, I'M NOW STOPPING EVERY 190 MILES OR SO TO PUT GAS IN THE CAR BECAUSE OF BAD MILEAGE (USED TO BE AROUND 350 MILES). WHY IS NTSA LETTING THIS GO?