NHTSA Complaint #10731626 — 2012 FORD EXPLORER

HAD TO HAVE REAR BOTH REAR CALIPERS, ROTORS, AND BRAKE PADS REPLACED BECAUSE CALIPERS WERE HANGING UP CAUSING THE BRAKES TO DRAG. I ALSO NOTICED SMOKE, COULD FEEL HEAT, AND SMELL HOT METAL COMING FROM RIGHT REAR WHEEL ON OR AROUND 6/14/15. I ALSO NOTICED THE SAME ON 6/26/15. DEALERSHIP WHERE I HAD VEHICLE REPAIRED SAID THAT THE LEFT REAR BRAKES PADS WERE WORN OUT, THE RIGHT REAR PADS WERE 2MM FROM BEING WORN OUT. ALSO BOTH ROTORS WERE WARPED AND DISCOLORED. VEHICLE HAS ADVANCETRAC SYSTEM AS STANDARD EQUIPMENT, BECAUSE OF HEAT AND DRAGGING BRAKES, THE SERVICE ADVANCETRAC LIGHT WOULD COME ON WHEN THE ABOVE SITUATION OCCURED. COST OF REPLACEMENT CALIPERS FROM FORD WAS COVERED UNDER THE EXTENDED WARRANTY PURCHASED AT TIME OF VEHICLE PURCHASE. THE ROTORS, PADS, AND INSTALLATION COSTS TOTALED $412.93.