NHTSA Complaint #10731466 — 2005 CHRYSLER CROSSFIRE

THE GLASS REAR WINDOW OF MY CAR IS DETACHING FROM THE CONVERTIBLE SOFT TOP. HAVING BEEN TO SEVERAL CHRYSLER DEALERS OVER THE PAST TWO YEARS, WITH MUCH DIFFICULTY FINDING AUTHORIZED REPAIR TECHNICIANS, I DID NOT TAKE IT IMMEDIATELY TO A DEALERSHIP. IT SEEMED TO BE GLUED IN ORIGINALLY SO I BEGAN WITH MY LOCAL AUTO BODY SHOP WHO REFERRED ME TO A CONVERTIBLE TOP SPECIALIST. I DISCOVERED THE ENTIRE TOP HAS TO BE REPLACED WHICH IS VERY EXPENSIVE. IN RESEARCHING ALTERNATIVE OPTIONS ONLINE, I DISCOVERED THAT THIS DEFECT IS VERY COMMON IN THE 2005 MODEL AND CHRYSLER HAS EXTENDED THE WARRANTY IN SOME CASES. I REACHED OUT TO CHRYSLER, ONLY TO DISCOVER THAT THE EXTENDED WARRANTY ONLY APPLIES TO CERTAIN "WARM" STATES, NOT CALIFORNIA. I'M NOT SURE HOW THEY MADE THAT DETERMINATION OF WHICH STATES ARE WARM BUT NOT COVERING CALIFORNIA WHICH IS ONE OF THE WARMEST STATES MAKES NO SENSE TO ME. AFTER HEARING THE MANY HORROR STORIES CAUSING INJURY, I HAVE NOW RESOLVED TO KEEP MY CAR IN THE GARAGE UNTIL THE TOP CAN BE REPLACED.