NHTSA Complaint #11382985 — 2005 CHRYSLER CROSSFIRE

MY2005 CROSSFIRE ROADSTER CONVERTIBLE JUST STOPPED RUNNING TWICE WHILE DRIVING ON A VERY BUSY ROAD! THE FIRST TIME I WAS STOPPED AT A LIGHT WHEN THE CAR DIED. I HAD NO POWER AND THE CAR WOULD NOT RESTART. AS THE LIGHT HAD NOW TURNED GREEN EVERY CAR IN EVERY LANE STARTED TO MOVE FORWARD. OF COURSE THE PERSON BEHIND ME STARTED BEEPING AND SCREAMING! I GOT OUT OF THE CAR (VERY DANGEROUS) AND STARTED TO PUSH THE CAR OVER SEVERAL LANES TO THE SHOULDER OF THE ROAD. TWO MEN JUMPED OUT AND HELPED ME PUSH IT TO A SIDE ROAD OFF THE MAIN ROAD. CARS WERE NOW FLYING PAST US GOING AT LEAST 45 TO 50 MPH. MY CAR WAS TOWED TO MY HOME CHRYSLER DEALERSHIP AND AFTER 3 DAYS THE MECHANIC REPLACED THE ENGINE RELAY CONTROL MODULE WHICH HAD AN INTERNAL FAILURE. THE CAR RAN FINE FOR 9 MONTHS WHEN THE SAME THING HAPPENED BUT THIS SECOND TIME I WAS GOING 45 MPH WHEN THE CAR JUST DIED. I NEARLY GOT HAMMERED TRYING TO ALLOW MY SLOWING VEHICLE'S MOMENTUM TO TAKE ME ACROSS SEVERAL LANES OF TRAFFIC TRYING TO GET TO THE SHOULDER OF THE ROAD BEFORE STOPPING. IT WAS FRIGHTENING AND VERY DANGEROUS!!! MY CAR WAS TOWED TO A LOCAL CHRYSLER DEALERSHIP BUT AFTER TWO DAYS I WAS TOLD THEY DID NOT HAVE THE EQUIPMENT TO ANALYZE OR FIX THE PROBLEM. FORTUNATELY MY INSURANCE COMPANY WAS KIND ENOUGH TO HAVE THE CAR TOWED A SECOND TIME TO THE DEALERSHIP I USED ON THE FIRST INCIDENT. THEY HAVE NOW HAD MY CAR FOR OVER A WEEK WITH VERY LITTLE COMMUNICATION. THEY CLAIM THEY CAN'T GET THE CAR STARTED (DUH) AND THEY CAN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT INTO A BAY TO WORK ON IT. (HUNH?). THEY CLAIM THEY NEED A COMPUTER PART FROM MERCEDES TO ANALYZE THE PROBLEM. (WHAT?) NOW THEY TELL ME THEY GOT THE CAR INTO THE BAY AND ARE CHARGING THE BATTERY. (REALLY THAT IS ALL THEY'VE DONE IN 7 DAYS?) I AM MORE THAN FRUSTRATED WITH THEM...I WAS TOLD BY THE NON-SERVICE ADVISOR THAT THEY HAVE MANY CARS IN THEIR SHOP FOR MONTHS!