NHTSA Complaint #10731266 — 2010 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10731266
Vehicle 2010 GMC ACADIA
Component STEERING
Date of Incident
Date Filed
Mileage 81,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

NOTHING SPECIFICALLY HAPPENED, BUT I'M WANTING TO MAKE A COMPLAINT REGARDING ISSUES WITH MY CAR. AT 30K MILES, I HAD A POWER STEERING LEAK IN WHICH THE PUMP WAS REPLACED UNDER WARRANTY. IN FOR SERVICING TODAY, NOW TOLD I HAVE ANOTHER LEAK, BUT THIS TIME THE GEAR ASSEMBLY NEEDS TO BE REPLACED. COST IS 1800. I HAVE DONE SOME RESEARCH ONLINE AND DISCOVERED THAT THIS IS AN ONGOING ISSUE IN WHICH THERE HAVE BEEN NUMEROUS COMPLAINTS AND IT SEEMS THAT NOTHING IS BEING DONE. SO FAR I HAVE BEEN ONE OF THE FORTINATE ONES AND HAVE NOT BEEN INJURED OR INJURED SOMEONE ELSE. I HAVE HAD ONGOING ISSUES SINCE PURCHASING MY CAR NEW. THIS IS THE ONE REPEAT ISSUE THUS FAR AND DEFINITELY MOST EXPENSIVE SO FAR. I DO NOT UNDERSTAND HOW GMC CAN PUT OUT A DEFECTIVE PART/CAR WITHOUT TAKING ANY RESPONSIBILITY. SOME OF US CAN NOT AFFORD TO KEEP BUYING CARS. I BUY A NEW CAR, FOLLOW ALL RECOMMENDED SERVICING AND IT'S STILL NOT ENOUGH. AS A CONSUMER WHAT RIGHTS DO I HAVE? FROM MY VANTAGE POINT, NONE. I DO NOT KNOW WHERE TO GO OR WHAT RIGHTS I HAVE, BUT SAW SUGGESTIONS ON THE ACADIAFORUM TO FILE COMPLAINT HERE OR AT LEAST HAVE MY VOICE HEARD.

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