NHTSA Complaint #10731179 — 2009 BUICK ENCLAVE

I HAD TAKEN THE CAR TO BUICK DEALER FOR AN OIL CHANGE. I ASKED THEM TO CHECK IF THEY SAW A POSSIBLE OIL LEAK BECAUSE I SAW A FEW SPOTS IN THE GARAGE. THEY SAID THERE WAS A LEAK FROM A RUBBER BEARING AND THE COST TO FIX THAT WAS 2700. TOOL THE CAR SEARS TO HAVE THEM DOUBLE CHECK. SEARS SAID THERE WAS NOT LEAK. THERE WAS RESIDUAL OIL FROM OIL CHANGE. THIS WAS ON 06/20. CHECKED EVERY DAY AFTER THAT TO SEE IF THE OIL LEAKED AGAIN AND IT DID NOT. ON 06/28, WHILE COMING HOME WITH MY KIDS, HEAR SUDDEN NOISE, AND IN A FEW SECONDS SMOKE COMING OUT FROM LEFT FRONT SIDE OF THE CAR...LOT OF SMOKE. GOT THE KIDS AND DOG OUT SAFELY. TRIED TO TURN OFF THE CAR...I HAD THE KEY OUT BUT THE CAR WAS STILL ON. IT JUST WOULD NOT TURN OFF. TRIED TAKING IT OUR OF THE GARAGE AND THE STEERING WOULD NOT TURN. SOMEHOW GOT THE CAR ON THE CURB AND AFTER TRYING A FEW TIME, THE CAR DID TURN OFF. NOTICED ALL THE COOLANT HAD FLUSHED ON THE FLOOR. GOT IT TOWED TO THE DEALER. DEALER SAID POWER STEERING GEAR AND POWER STEERING PUMP BURNED AND NEEDS REPLACEMENT. ALSO SAID IT WAS BECAUSE OF A MINOR OIL LEAK THAT WAS UNDER THE ENGINE THAT CAUSED IT. COOLANT FLUSHING WAS COVERED AND GM WILL PAY FOR THE FIX BUT I WILL NEED TO PAY 2500 FOR THE STEERING GEAR AND PUMP REPLACEMENT. THIS COULD HAVE BEEN A DISASTER AND LIFE THREATENING IF IT HAD HAPPENED AT HIGH SPEED. GM LEAST CONCERNED ABOUT IT AND NOT SUPPORTIVE OR STANDING BEHIND THEIR CARS. I HAVE ONLY 36K MILES ON IT AND WOULD NOT HAVE EXPECTED SOMETHING LIKE THIS. I READ ON SOME FORUMS WHERE A LOT OF PEOPLE HAVE HAD SIMILAR ISSUES. FOR THE SAFETY OF OTHER BUICK ENCLAVE HOLDERS, I PLEASE REQUEST YOU TO HAVE BUICK ACT ON THIS AND SEND A RECALL.