NHTSA Complaint #10730443 — 2004 NISSAN QUEST UNKNOWN OR OTHER

Complaint Details

ODI Number	10730443
Vehicle	2004 NISSAN QUEST
Component	UNKNOWN OR OTHER
Date of Incident	May 29, 2015
Date Filed	June 25, 2015
Mileage	140,468 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN WE WENT TO REPLACE THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE VEHICLE A SOFTBALL SIZE HOLE IN THE SUBFRAME CAUSED BY RUST WAS DISCOVERED. AS A RESULT OF THE CAR BEING UP ON JACKS, THE SUBFRAME SNAPPED IN HALF. AFTER RESEARCHING THIS PROBLEM, WE HAVE DISCOVERED THAT THIS IS A COMMON OCCURRENCE, IN NISSAN QUESTS AND IS CAUSED IN PART BECAUSE OF POOR DRAIN LOCATION FOR THE AIR CONDITIONER. IT IS OUR UNDERSTANDING THAT NISSAN IS AWARE OF THIS PROBLEM AND HAS ADDRESSED IT WITH WARRANTIES IN OTHER MODELS, BUT NOT THE QUEST. WHICH, I NOW MUST FORK OUT AT A MINIMUM OF $2,000 TO REPLACE.

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