NHTSA Complaint #10727026 β€” 2015 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10727026
Vehicle 2015 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 2,050 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THERE ARE TWO PROBLEMS. ONE HAPPENED TWICE. WHEN IN DRIVE AND FOOT ON THE BRAKE FOR A LONG TIME -ABOUT 3 OR 4 MINUTES. THE BRAKE GOES SOFT, THE ENGINE SPEEDS UP AND THE CAR TAKES OFF. IF SOMEONE OR CAR IS IN FRONT OF ME THE CRASH WHEN BE BAD. THE SECOND PROBLEM IS WHEN TURNING LEFT INTO A PARKING SPACE THE SAME THING HAPPENED ABOUT 5 TIMES. THE SERVICE DEPARTMENT HAS LOOKED FOR THE PROBLEM BUT DID NOT FIND ANYTHING. A FIELD ENGINEER HOOK UP A COMPUTER AND RODE WITH ME FOR ABOUT 2 HOURS. OF COURSE NOTING HAPPENED. ALSO THE SERVICE DEPARTMENT KEPT THE CAR OVER NIGHT AND DROVE IT WITH NO PROBLEMS. AS THEY ALL HAVE TOLD ME IF NO PROBLEM HAPPENS WHEN THEY HAVE IT THEY CAN NOT FIX IT. NOW I MAY TURN THE CAR BACK IN (A LEASE CAR) AND BE OUT MANY THOUSANDS OF DOLLARS OR DRIVE WITH FEAR AND HOPE NOTHING BAD HAPPENS.

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