NHTSA Complaint #10726552 — 2003 DODGE RAM 2500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10726552
Vehicle	2003 DODGE RAM 2500
Component	AIR BAGS
Date of Incident	March 20, 2012
Date Filed	June 22, 2015
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SINCE I PURCHASED THIS VEHICLE IN 2012, THE DASH BOARD HAS BEEN SO SEVERELY CRACKED THAT THERE ARE SHARP EDGES EXPOSED. THE PREVIOUS OWNER HAD A CARPET DASH COVER ON THE DASH. DIRECTLY ABOVE THE PASSENGER AIRBAG THE LIP OF THE DASH IS CRACKED FROM THE AIRBAG ALL THE WAY TO THE WINDSHIELD. I AM AFRAID OF THAT CRACKED PIECE BEING PROJECTED BY THE AIRBAG DURING AN ACCIDENT AND INJURING A PASSENGER. ALL OF THE CRACKS ARE STRAIGHT LINES, MOST RUNNING FRONT TO BACK. THIS INDICATES THAT IT WAS INFERIOR PLASTIC OR MANUFACTURING PROCESS THAT CAUSED THE PLASTIC TO CRACK THIS DIRECTION, OR THAT THE DASH IS NOT PROPERLY SUPPORTED UNDERNEATH. PLASTIC CRACKS FROM SUN DAMAGE TEND TO BE "SPIDER WEB" TYPE OF CRACKS....UPDATED 09/22/15 *BF UPDATED 12/11/2015*JS

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