NHTSA Complaint #10726438 — 2011 DODGE DURANGO

I HAD SMELLED SOMETHING IN MY CAR FOR A WHILE AND COULD NOT FIGURE OUT WHAT IT WAS. ABOUT 15 MINS INTO MY TRIP, MY EYES STARTED TO BURN AND TEAR, AND MY NOSE FELT LIKE IT WAS ON FIRE. BUT I GOT IT SUBSIDED. ANOTHER 15 MINS LATER I LOOKED OVER AT MY PASSENGER SIDE WINDOW AND REALIZED MY CAR WAS SMOKING AND IT WAS COMING FROM MY SUN VISOR. I HAD TO WAIT TO GET TO THE SHOULDER OF THE ROAD AS I WAS IN THE I-PASS LANE AND HAD TO GET PAST A CEMENT WALL BEFORE GETTING MY CAR SAFELY AWAY FROM OTHER TRAFFIC. I STOPPED MY CAR, AND CALLED 911. STATE TROOPER SHOWED UP, AND AS HE WAS WALKING TO HIS CAR TO GET A FIRE EXTINGUISHER, FLAMES STARTED. THE CAR WAS TURNED OFF AT THIS TIME, BUT THE SMOKE STARTED AS I WAS DRIVING. AFTER THE STATE TROOPER USED THE EXTINGUISHER, IT WAS STILL SMOKING SO HE CALLED IN THE FIRE DEPARTMENT. THEY THEN RIPPED THE LINER DOWN SO THEY COULD SPRAY THE AREA WITH WATER. ONCE MY HUSBAND ARRIVED HE THEN DISCONNECTED THE CAR BATTERY TO MAKE IT SAFE TO MOVE THE VEHICLE. WE HAD THE VEHICLE TOWED TO THE DEALER WHERE THE RECALL FOR THE SUN VISOR WAS PERFORMED. WE ARE NOW WAITING TO HEAR BACK FROM CHRYSLER TO SEE WHAT OUR NEXT STEP IS. I HAVE A DOCTOR APPOINTMENT SCHEDULED FOR WEDNESDAY, JUNE 24TH TO VERIFY THAT EVERYTHING IS OKAY. INHALING SMOKE AND THE FUMES IS WHY I AM DOING THIS. THIS IS THE FIRST APPOINTMENT I COULD GET WITH MY DOCTOR.