NHTSA Complaint #10726317 — 2004 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10726317
Vehicle	2004 FORD ESCAPE
Component	SUSPENSION
Date of Incident	May 14, 2015
Date Filed	June 20, 2015
Mileage	175,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

GOING 20 MPH DOWN SIDE ROAD AND HIT POT HOLE. THE PART THAT YOU MOUNT THE REAR SHOCK TO CAME APART DO TO RUST AND KNOCKED A HOLE IN REAR WHEEL HOUSING. CAR IS UNRIVALLED AND INSURANCE WILL NOT COVER DO TO IT BEING A TIME RELATED THING. THERE WAS NO RUST IN WHEEL WELL OR HOLES BEFORE. VERY VERY DISAPPOINTED. I INSURANCE SAID IT'S A FLAW IN THE DESIGN OF FORD. THEY HAVE NO RECALLS IN PAST OR PRESENT.

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