NHTSA Complaint #10725624 — 2012 FORD FOCUS

WHILE DRIVING (AT MULTIPLE SPEEDS, ON MULTIPLE OCCASIONS), TRANSMISSION DISENGAGES FOR ABSOLUTELY NO REASON AND CAR MUST BE PARKED AND RESTARTED TO MOVE AGAIN. THE ENGINE DOES NOT STALL, AND YOU CAN REV THE ENGINE, BUT TRANSMISSION WILL NOT ENGAGE (LIKE BEING IN NEUTRAL) TO MOVE VEHICLE. TOOK FORD DEALERSHIP MULTIPLE TIMES TO FIX THE ISSUE BECAUSE THEY NEEDED AN ERROR CODE TO WORK FROM, EVEN THOUGH ANECDOTAL EVIDENCE SUGGESTS THAT THIS IS A WELL KNOW DEFECT OF THE TRANSMISSION CONTROL MODULE (I.E. COMPUTER CHIP THAT REGULATES THE TRANSMISSION), IN THIS VEHICLE, WHICH WAS EVENTUALLY REPLACED (AND NOW THE CAR RUNS FINE). SUBMITTING THIS COMPLAINT BECAUSE IT CAUSED MULTIPLE DANGEROUS ROAD SITUATIONS WHERE I COULD NOT POWER THE VEHICLE ON A FREEWAY WITH TRAFFIC AT HIGH SPEEDS. THIS COULD CAUSE INJURY OR DEATH THAT IS COMPLETELY AVOIDABLE BY THE REPLACEMENT OF ONE COMPUTER CHIP, AND FORD IS MOST LIKELY AWARE OF IT....UPDATED 07/30/15 *BF