NHTSA Complaint #10725477 — 2011 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	10725477
Vehicle	2011 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	June 1, 2015
Date Filed	June 16, 2015
Mileage	55,603 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE DRIVER'S SIDE VISOR IS STUCK IN THE DOWN POSITION. THIS IS CREATING DIFFICULTY SEEING AND I HAVE HIT MY HEAD ON THE VISOR A FEW TIMES. I TOOK THE VEHICLE TO TOYOTA EXPECTING IT TO BE COVERED UNDER MY EXTENDED WARRANTY ONLY TO BE TOLD THAT THE COST WAS ROUGHLY $230 FOR THE PART AND AN ADDITIONAL $30 TO INSTALL. CLEARLY WITH THIS CREATING A VISIBILITY HAZARD AND THE SHEER NUMBER OF COMPLAINTS THIS SHOULD BE A FACTORY RECALL. ...UPDATED08/20/15 *BF UPDATED 11/27/15*JS

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