NHTSA Complaint #11190287 — 2011 TOYOTA HIGHLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11190287
Vehicle 2011 TOYOTA HIGHLANDER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

DRIVER SIDE SUN VISOR STUCK IN DOWN POSITION, AND WILL NOT MOVE UPWARD OUT OF THE WAY, OBSTRUCTING DRIVER'S VIEW. IT CAN BE MOVED TO THE SIDE WINDOW, BUT THEN THE SIDE VIEW IS OBSTRUCTED. I HESITATE TO TRY AND FORCE IT UP, BECAUSE IT FEELS LIKE IT WOULD BREAK AND JUST FLOP AROUND. RESEARCHING THE PROBLEM, I HAVE LEARNED OF MANY OTHER OWNERS OF SIMILAR-VINTAGE TOYOTA HIGHLANDERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THE TOYOTA DEALER QUOTED OVER $300 TO REPLACE WITH A NEW PART. THIS IS SAFETY ISSUE THAT SHOULD BE RECALLED BY THE MANUFACTURER.

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#11090434 DRIVER SIDE SUN VISOR NO LONGER STAYS UP AND BLOCKS THE DRIVERS VISION WHILE DRIVING. THIS SEEMS TO BE A ON GOING PRO...
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