NHTSA Complaint #10725467 — 2012 FORD FOCUS

I BOUGHT THE CAR USED IN NOVEMBER OR 2014. AFTER A FEW DAYS OF DRIVING THERE WAS THIS A LOUD BOOM WHEN ACCELERATING FROM A STOP LIGHT. AFTER THAT THE TRANSMISSION WOULD SHUTTER SO BAD THE CAR WAS NOT DRIVE-ABLE. I CONTACTED THE DEALERSHIP WHERE I BOUGHT IT AND THEY TESTED AND TOLD ME IT WAS THE WORST SHUTTERING THEY HAD EVER RECORDED. THEY TOLD ME FORD WOULD FIX IT FOR FREE BUT THE PART WAS ON BACK ORDER. I WAITED FOR OVER 2 MONTHS AND THEY FINALLY HAD THE PART. AFTER GETTING THE VEHICLE FIXED IT DROVE FINE FOR ABOUT 7500 MILES AND THEN THE SHUTTERING STARTED TO OCCUR AGAIN LIGHTLY AT FIRST BUT SLOWLY INCREASING. I AM NOW OUT OF WARRANTY AND STUCK IN A LOAN WITH A CAR THAT DOESN'T DRIVE LIKE IT SHOULD. I HAVE OWNED MANY FORDS IN THE PAST AND NEVER HAD A SINGLE ISSUE UNTIL NOW.