NHTSA Complaint #10725422 — 2015 VOLKSWAGEN GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10725422
Vehicle	2015 VOLKSWAGEN GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	June 10, 2015
Date Filed	June 15, 2015
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS IN HAYWARD ON THE 880 FREEWAY (FLAT, DRY ROAD) IN RUSH HOUR TRAFFIC, IN THE HOV LANE GOING ABOUT 40 MPH, AND MY VW E-GOLF JUST SHUT DOWN AND SHOWED THE ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I HAD ENOUGH MOMENTUM TO COAST 5 FEET OVER TO THE LEFT SIDE (CENTER DIVIDER) I COULD NOT MAKE IT COMPLETELY OUT OF THE LANE. CARS WERE LAYING ON THEIR HORN AND SPEEDING PAST ME WHILE MY BUMPER HUNG OUT A FOOT INTO THE LANE. THE CAR IS 3 MONTHS OLD. IT HAD A CHARGE OF 86 MILES WHEN IT HAPPENED, I HAD IT ON A CHARGING STATION IT SHOWED I CHARGED MY CAR ACCUMULATED (KWH): 29.523. THE RADIO, WINDOWS, BLUETOOTH AND ALL OTHER ELECTRICAL POWERED INSTRUMENTS STILL WORKED. I PRESSED THE POWER BUTTON OFF AND TURNED IT ON AGAIN , THE ERROR STILL REMAINED, AND THE CAR WOULD NOT "TURN ON".

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