NHTSA Complaint #10724567 — 2003 HONDA CIVIC HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	10724567
Vehicle	2003 HONDA CIVIC HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2015
Date Filed	June 10, 2015
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I BOUGHT THIS CAR OFF OF A PRIVATE SELLER FEW MONTHS AGO WHEN THE CAR WAS AROUND 99000 MILES, USED IT TO COMMUTE FROM AND TO WORK (6 MILES DRIVE), AND COUPLE OF ROAD TRIPS FROM BOSTON TO RHODE ISLAND. THE CAR WAS WORKING PERFECTLY FINE, I WAS REALLY HAPPY WITH IT, UNTIL LAST WEEK WHEN THE CAR STARTED TO STARTLE WHEN I COME TO A COMPLETE STOP AND HIT THE GAS AGAIN. I JUST FIGURED ITS TIME FOR AN OIL CHANGE SO I TOOK IT IN TO MEINEKE BUT THE JITTER WOULD NOT GO AWAY, THE GUY FROM MEINEKE TOLD ME IT COULD BE A MOTOR PROBLEM. SO I TOOK THE CAR TO A MECHANIC AND THEY SAID ITS THE STARTER CLUTCH. I DID SOME DIGGING AROUND ON THE DIFFERENT FORUMS AND FIGURED OUT THIS IS A VERY COMMON PROBLEM FOR FIRST GEN HCH. I WAS ACTUALLY SURPRISED BY THE AMOUNT OF COMPLAINTS I WAS ABLE TO FIND ON EDMUNDS, KBB, AUTRADERS, AND CARS.COM KNOWING HOW RELIABLE HONDAS USUALLY ARE (I PERSONALLY DROVE TWO HONDAS BEFORE, AND NEVER HAD ANY PROBLEMS). SEEING THE AMOUNT OF COMPLAINTS, WHY ISN'T THERE A RECALL BEING ISSUED FOR THIS DILEMMA. HONDA SHOULD REALLY TRY TO FIX THIS ISSUE, OR LOYAL CUSTOMERS SUCH AS MYSELF WOULD START TO WALK.

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