NHTSA Complaint #10459822 — 2003 HONDA CIVIC HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	10459822
Vehicle	2003 HONDA CIVIC HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2012
Date Filed	May 28, 2012
Mileage	126,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I DROVE MY CAR TO HONDA OF SAN ANGELO DEALERSHIP FOR A RECALL, A SOFTWARE UPDATE CAMPAIGN WAS DONE, I PICKED UP THE CAR AND UPON DRIVING OFF THE DEALERSHIP LOT, I NOTICED IMMEDIATELY THAT THE ELECTRIC PART OF THE HYBRID WAS NOT WORKING, AT ALL, IT WAS WORKING WHEN I DROPPED IT OFF AND GETTING 47 MPG. UPON RETURNING TO THE DEALERSHIP, THE SERVICE MANAGER TOLD ME NOT TO BLAME THEM FOR HAVING A 9 YEAR OLD CAR WITH 100,000 MILES ON IT. I ARGUED THE POINT, THAT IT WAS WORKING WHEN I DROPPED IT OFF, AND IT ISN'T NOW, SIMPLE AS THAT AND AS I DROVE OFF, THE SERVICE MANAGER FLIPPED ME OFF. THE CAR IS UNUSABLE, I PARKED IT IN MY GARAGE, AND DROPPED THE INSURANCE ON IT. I PLAN TO TOW IT TO A SAN ANTONIO DEALERSHIP, WHICH IS A 4 HOUR DRIVE ONE WAY, WHEN I CAN AFFORD IT. *TR

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