NHTSA Complaint #10724555 — 2004 FORD ESCAPE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10724555 |
| Vehicle | 2004 FORD ESCAPE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 195,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
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