NHTSA Complaint #10724216 — 2011 CHEVROLET MALIBU

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10724216
Vehicle 2011 CHEVROLET MALIBU
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

DRIVER'S DOOR WILL NOT CLOSE AND LATCH PROPERLY OR UNLOCK/UNLATCH TO OPEN. THIS HAS STARTED OCCURRING FREQUENTLY. THERE ARE MANY COMPLAINTS REGARDING DOOR LATCH MECHANISM FAILURES THAT DEALERS ARE MORE THAN WILLING TO FIX FOR HUNDREDS OF DOLLARS. I FEEL THIS IS A SAFETY ISSUE, AS EACH TIME THE CAR IS STARTED, IT IS A GAMBLE, AS TO WHETHER THE DOOR WILL LATCH, OR UNLATCH, PROPERLY, AS NEEDED. IF THIS VEHICLE IS INVOLVED IN AN ACCIDENT, I AM NOT CONFIDENT THAT THE DOOR WILL OPEN, EVEN IF IT IS AN UNDAMAGED ONE, DUE TO THE FAILING LOCK/LATCH MECHANISM. I AM REPLACING THIS AT MY COST BUT FEEL THAT THE MANUFACTURER BEARS RESPONSIBILITY FOR FAULTY PARTS/DESIGN. THANKFULLY, NO ONE IN MY FAMILY HAS BEEN INJURED, YET. I FEAR THAT THIS COULD BE AN ISSUE DURING TIMES OF GREAT STRESS THAT CAN AND WILL LEAD TO FATALITIES, IF LEFT UNADDRESSED.

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