NHTSA Complaint #10724186 — 2007 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10724186
Vehicle	2007 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	June 6, 2015
Date Filed	June 9, 2015
Mileage	84,567 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AS I WAS DRIVING THE VEHICLE THE GEAR SHIFTED ON ITS OWN FROM DRIVE INTO NEUTRAL. BROUGHT THE VEHICLE TO A STOP. I PLACED THE VEHICLE BACK INTO DRIVE. I DROVE A SHORT DISTANCE AND THE CAR WILL NOW ONLY GO FROM DRIVE TO NEUTRAL. THE KEY IS STUCK IN THE IGNITION. TOOK IT TO THE VW DEALERSHIP AND WAS TOLD THE GEAR SHIFT BOX IS DEFECTIVE BUT NO LONGER COVERED UNDER WARRANTY. CONTACTED VW CORP AND OPENED A CASE WITH THE REGIONAL CASE MANAGER. STILL WAITING TO HEAR FROM THEM. I WAS TOLD AT THE DEALER THAT IT WASN'T SAFE TO DRIVE AS IT IS. WHEN I ASKED SINCE IT'S NOT SAFE TO DRIVE WILL THEY BE REPLACING IT AT NO COST? STATED NO SINCE THEY HAVE NO RECALL UNDER MY VIN # AND NO LONGER UNDER WARRANTY.

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