NHTSA Complaint #10724109 — 2015 VOLKSWAGEN GOLF

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10724109
Vehicle 2015 VOLKSWAGEN GOLF
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 7,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE MODEL ABOVE IS A GOLF TDI WITH A 6 SPEED MANUAL TRANSMISSION....AS I WAS DRIVING IN 6TH GEAR AT 60 M.P.H. WITH THE CRUISE ENGAGED I CAME UPON A DOWN GRADE AND AS I HAVE DONE FOR CLOSE TO 50 YEARS AND NUMEROUS STANDARD TRANSMISSION CARS, DOWN SHIFTED TO 5TH TO ALLOW ENGINE BRAKING DOWNHILL. WHEN I LET THE CLUTCH BACK OUT THE CAR ACCELERATED INSTEAD OF SLOWING BECAUSE THE CRUISE NEVER CANCELLED. IT WAS TRYING TO BRING ME BACK TO THE SET 60 M.P.H. SET SPEED. TOOK THE CAR TO THE DEALER, GANLEY VW NORTH OLMSTEAD OHIO, ON 6/8/15, AND AFTER THEY LOOKED AT IT I WAS TOLD THIS WAS "NORMAL" THIS WAS NEVER "NORMAL" WITH ANY OTHER CAR I HAVE OWNED AND IF SO IT DEFINITELY IS NOT A SAFE FEATURE.

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