NHTSA Complaint #10724035 — 2009 SATURN OUTLOOK

VEHICLE WAS TRAVELING ON HIGHWAY DRY PAVEMENT WHEN RAIN CONDITION CAME ON SUDDENLY. THE VEHICLE BEGIN TO LOOSE CONTROL AND STEERING WAS SLOPPY WHEN TURNING INTO SKID. THE VEHICLE THEN SLID SIDEWAYS HITTING A DITCH HEAD ON, AT WHICH TIME FRONT AIR BAGS FOR PASSENGER AND DRIVER FAILED TO DEPLOY AT HIGH IMPACT, THE VEHICLE THEN ROLLED THREE TIMES WITH CRUSH ZONES ON THE SIDE AND SIDE IMPACT OR CURTAIN BAGS FAILED TO DEPLOY. THE ROOF, THE SIDE(S), AND FRONT WERE ALL CRUSH IMPACTED AND WITH OUT DEPLOYMENT OF SAFETY MEASURES. LASTLY THE ON-STAR SERVICE FAILED TO NOTIFY OF CRASH FOR EMERGENCY DISPATCH AND SERVICE WAS ACTIVE. THE ANTENNA DOES NOT APPEAR TO OF BEEN CRUSHED, AND SYSTEM SHOULD OF ALERTED AFTER FRONTAL IMPACT AND FAILED. COMPLAINTS WERE LODGE WITH FEDERAL FTC AGAINST THE DEALERSHIP FOR FAILURES TO ADDRESS RECALLS FOR SAFETY EQUIPMENT, (BAGS, SEAT BELTS, TRANSMISSION ETC) ALSO STATE OF MICHIGAN SOS DIVISION FOR AUTOMOTIVE REGULATION (SECRETARY OF STATE) COMPLAINT WAS ALSO FILED WHEN PURCHASING VEHICLE FROM DEALERSHIP PATSY LOU OF FLINT MI DECEMBER 24TH 2014. OCCUPANTS SUFFERED SPINAL AND NECK INJURIES RESULTING FRO ROLL OVER.