NHTSA Complaint #10723670 — 2011 HARLEY-DAVIDSON FLHR

WHILE TRYING TO STOP AT A STOP SIGH THE FRONT BRAKES WOULD NOT WORK AT ALL AFTER GETTING STOPPED AND PARKING THE BIKE, THE BREAK LEVER WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS PULLING ON THE BREAK IT LOOSENED UP SO I RODE BIKE TO REPAIR SHOP. EVERY TIME THE FRONT BREAK WOULD ENGAGE (WHICH WAS NOT EVERY TIME), IT WOULD CATCH AND LOCK UP THE FRONT TIRE CAUSING ME TO DROP THE BIKE ONCE. REPAIR SHOP SAID THE ENTIRE ABS SYSTEM WAS NOT WORKING. HARLEY CUSTOMER SERVICE SAID I WOULD HAVE TO ALLOW THEM TO FIX IF BUT THAT IT WOULD BE AT THEIR NORMAL RATE FOR PARTS AND SERVICE. I TOLD THEM THAT I WAS AWARE THEY HAVE RECALLED THE SAME BIKE FOR MANY YEARS BUT NOT FOR THE 2011 MODEL AND THAT IT APPEARS THAT IT IS THE EXACT SAME PROBLEM WITH THE OTHER BIKES THAT HAVE BEEN RECALLED. ANY HELP YOU CAN PROVIDE IS APPRECIATED.