NHTSA Complaint #11081438 — 2011 HARLEY-DAVIDSON FLHR

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11081438
Vehicle	2011 HARLEY-DAVIDSON FLHR
Component	SERVICE BRAKES
Date of Incident	March 11, 2018
Date Filed	March 27, 2018
Mileage	68,064 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHR (ROAD KING). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC) WAS PERFORMED ON MARCH 11, 2018 AT QUEEN CITY HARLEY-DAVIDSON (5960 DIXIE HIGHWAY FAIRFIELD, OHIO 45014 PHONE 513-874-4343) HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER CAUSED DAMAGE TO THE ANTI LOCK BRAKE SYSTEM BY FAILING TO PUT THE MOTORCYCLE DATA PORT SERVICE PROCESS AS FOUND. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,064.

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