NHTSA Complaint #10723387 — 2014 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10723387
Vehicle 2014 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 1,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THERE IS A GRINDING NOISE/SOUND AT COLD START. VEHICLE IS GARAGED BUT DURING THE COLDER WEATHER MONTHS, THE STARTER HAS A TERRIBLE GRINDING SOUND. THIS OCCURRED WITH ONLY ABOUT 1200 MILES PUT ON THE CAR. IT WAS PURCHASED NEW IN MID-DECEMBER, 2013 (2014 MODEL) AND THE GRINDING SOUND FIRST OCCURRED IN LATE FEBRUARY, 2014. WAITED A FEW MORE MONTHS AND THEN CONTACTED LOCAL HONDA DEALERSHIP TO BRING IN THE CAR TO HAVE THEM DUPLICATE THE PROBLEM. THIS WAS DONE ON JANUARY 9TH, 2015. DEALERSHIP SAID THEY WERE AWARE OF SOME OTHER 2014 CRV'S HAVING SAME/SIMILAR PROBLEM AS MINE. THEY FURTHER STATED THAT THE PROBLEM IS A VTC-ACTUATOR AND THAT HONDA HAD BEEN AWARE OF IT FOR SOME TIME. I WAS TOLD THAT HONDA HAS TO RE-ENGINEER THE PART AND THAT IT HOPEFULLY BE READY BY THE SUMMER OF 2015. STILL NO WORD FROM THE DEALERSHIP ON THE STATUS OF THE RE-ENGINEERED PART BEING AVAILABLE AT THIS TIME. I WILL FOLLOW UP WITH THEM TODAY.

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