NHTSA Complaint #10722794 — 2011 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10722794
Vehicle 2011 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

PLEASE CONSIDER REVIEWING THIS ISSUE. ELECTRICAL CONTACT ON DOOR LATCH DOES NOT SENSE THAT THE DRIVERS SIDE DOOR IS PROPERLY SHUT. DOOR WILL NOT LOCK, DOME LIGHT WILL NOT GO OUT, AS A WOMAN I REALLY DON'T WANT PEOPLE TO SEE THAT I AM ALONE AND FEMALE WHEN DRIVING AT NIGHT OR WAITING...ESPECIALLY WHEN I AM UNABLE TO LOCK THE DOOR. DOOR AJAR INDICATOR STAYS ON, CONDITIONING YOU TO IGNORE IT. DRIVING WITH THE DOME LIGHT ON IS ILLEGAL AND AN UNSAFE PRACTICE. THIS IS AN EXTREMELY DANGEROUS CONDITION AND I'M CERTAIN THAT THIS "KNOWN DEFECT" HAS ALREADY RESULTED IN LOSS OF LIFE. ADDITIONALLY, I TOOK MY VEHICLE TO MY LOCAL FOR DEALER AND THEY REPAIRED IT IN MAY OF 2014 FOR $375.00. IT WORKED FOR 3 MONTHS AND THEN THE DEFECT RETURNED. I BROUGHT IT BACK AND THEY SAID SINCE THEY DID NOT REPLACE THE PART ( THEY ONLY CLEANED THE ELECTRICAL CONTACTS) IT WAS NOT UNDER WARRANTY.

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