NHTSA Complaint #10722720 — 2004 CHRYSLER PACIFICA

WHILE IN FOR AN OIL CHANGE I WAS INFORMED THAT THE ENGINE CRADLE HAS RUSTED THROUGH. I WAS TOLD THE SAME THING LAST YEAR ALSO. I WAS INFORMED THAT NOW IT HAS RUSTED THROUGH TO WHERE IT MAY NOT BE SAFE TO DRIVE SINCE THE ENGINE COULD SHIFT ON THE RUSTED ENGINE CRADLE AND CAUSE AN ACCIDENT. LOOKING ONLINE I SEE THAT MANY 2004, 2005 PACIFICAS HAVE THIS PROBLEM AND MANY HAVE BEEN TOLD BY CHRYSLER CORP., AS I WAS LAST YEAR, THAT MY VEHICLE WAS NOT MANUFACTURED WITHIN THE 2 MONTHS WHERE THEY SAY THEY HAD MANUFACTURING PROBLEMS AND HAD FIXED THOSE THAT THEY SAY WERE DEFECTIVE. CHRYSLER HAS REPAIRED MANY PACIFICA ENGINE CRADLES, ACCORDING TO INFORMATION ONLINE, BUT ONLY AFTER HAVING AN OUTSIDE INVESTIGATING AGENCY LIKE A TV STATION OR OTHER ENTITY GETTING INVOLVED. THIS APPARENTLY IS A DANGEROUS SITUATION THAT CHRYSLER DOES NOT WANT TO ADDRESS WITH A RECALL OR REPAIR. MY REQUEST FOR REPAIR IS ON FILE WITH CHRYSLER CORP. FROM MY CONTACT WITH THEM LAST YEAR.