NHTSA Complaint #10722704 — 2015 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10722704 |
| Vehicle | 2015 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
BRAND NEW VEHICLE, PARKED ON THE STREET FOR APPROXIMATELY ONE HOUR. WHEN RETURNING TO THE CAR, A CRACK IN THE WINDSHIELD, BEGINNING AT THE LOWER CENTER AND EXTENDING TO THE MIDDLE OF THE WINDSHIELD APPROXIMATELY 6 INCHES WAS EVIDENT. NO DEBRIS ON WINDSHIELD AND NO EVIDENCE OF IT BEING HIT WITH ANYTHING. CRACK HAS NOW EXTENDED FURTHER UP AND AROUND (SHAPE OF A LARGE QUESTION MARK) OF ABOUT 2 FT IN LENGTH. CONTACTED LOCAL DEALERS AND GLASS COMPANIES FOR REPAIR BUT NO ONE HAS ANY IN STOCK DUE TO A VERY LARGE NUMBER OF THESE ISSUES. AND THE PROJECTED DATE FOR WHEN REPLACEMENT GLASS WILL BE AVAILABLE IS NOW JULY 1 2015, MORE THAN 10 WEEKS SINCE THE DEFECT APPEARED. GIVEN WHAT'S BEEN HAPPENING, I FULLY EXPECT THIS CRACK TO CONTINUE TO GROW AND BEGIN TO HAMPER VISIBILITY. WEB SEARCHES HAVE YIELDED MANY SIMILAR REPORTS OF THIS HAPPENING. *TR
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