NHTSA Complaint #10722385 — 2011 FORD FIESTA

WHILE DRIVING ON THE EXPRESSWAY (70 MPH) THE CAR SUDDENLY HAD NO POWER. I WAS PUSHING THE GAS PEDAL DOWN TO THE FLOOR BUT, THE CAR WAS NOT RESPONDING. I YANKED THE STEERING WHEEL HARD AND THE CAR SETTLED ON THE SHOULDER. IF A CAR WERE BEHIND ME (RARITY FOR A CAR NOT TO BE RIGHT BEHIND ON EXPRESSWAY) IT WOULD HAVE PLOWED RIGHT INTO MY CAR. MECHANIC COULD NOT FIND A PROBLEM. A YEAR LATER SAME THING IS STILL HAPPENING. THE LAST HAPPENED WHILE, I WAS STOPPED AT A RED LIGHT. CAR JUST WENT DEAD. I DRIVE STOP AND GO TO WORK AND BACK. CAR SEEMS TO SHIFT FROM FIRST GEAR TO THIRD GEAR EVERY TIME I HAVE TO SLOW DOWN OR STOP. SEEMS TO FIGHT ME FROM MOVING, THEN SUDDENLY LURCHES FORWARD. MY MOM BORROWED MY CAR ONE DAY AND SAYS SHE WILL NEVER STEP FOOT IN IT AGAIN. THE DEALERSHIP JUST TOLD ME THAT THEY CAN'T FIND A PROBLEM BUT, THAT THE FRONT BRAKES AND ROTORS ARE BAD AND I NEED A NEW CATALYTIC CONVERTER! IF FORD KNOWS THEY CAN'T FIX THE TRANSMISSION PROBLEM (OR WHAT THEY CALL NOT A PROBLEM), WHY DID THEY EXTEND THE WARRANTY? FORD CLAIMS IT IS NORMAL FOR THIS TRANSMISSION TO JUMP. THEN WHY DID IT NOT JUMP THE FIRST TWO YEARS I OWNED IT?! MY CHECK ENGINE LIGHT GOES ON ALL THE TIME. MY TRACTION CONTROL LIGHT AND HILL CLIMB LIGHT BOTH CAME ON IN THE SUMMER, ON A FLAT SURFACE. THERE WAS NO SNOW, NO SLUSH, NO ICE, AND NO HILL! THE DEALERSHIP SAID THEY DIDN'T FIND A PROBLEM WITH THAT EITHER. I AM FINALLY DOWN TO 8 MORE CAR PAYMENTS AND I'M SCARED TO DRIVE ANY DISTANCE IN THIS CAR! ESPECIALLY IN TRAFFIC!