NHTSA Complaint #10722299 — 2012 TOYOTA RAV4

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.