NHTSA Complaint #11331764 — 2012 TOYOTA RAV4

WHEN PULLING MY 2012 TOYOTA RAV4 INTO A PARKING SPACE AT VERY LOW RATE OF SPEED, I TAPPED THE BRAKE PEDAL AND THE ENGINE IMMEDIATELY STARTED ROARING AND ACCELERATING OUT OF CONTROL. THE CAR JUMPED THE CURB THAT WAS DIRECTLY IN FRONT OF THE PARKING SPOT, CROSSED THE ROAD, JUMPED ANOTHER CURB, AND LANDED IN A MUDDY RAVINE. THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP TO BE REPAIRED AND THE TECH COULDN'T FIND ANYTHING WRONG WITH THE BRAKES. I REPORTED THE INCIDENT TO TOYOTA. THEY SENT AN INVESTIGATOR. THEY CLAIM THE EDR DETECTED NO DEFECTS IN THE VEHICLE AND BLAMED IT ON EITHER ME MISTAKING THE ACCELERATOR FOR THE BRAKES OR MY CUSTOM FITTED, LOCK-IN WEATHERTECH FLOOR MAT WHICH HAS BEEN IN PLACE SINCE DAY ONE OF OWNING THIS VEHICLE SINCE 2012. I HAD NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS AND I HAVE ALWAYS LOVED MY CAR BUT AM NOW TERRIFIED THAT IT WILL ACCELERATE ON IT'S OWN AGAIN. *TR