NHTSA Complaint #10722274 β 2012 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10722274 |
| Vehicle | 2012 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,455 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
WHILE DRIVING MY VEHICLE ON THE HIGHWAY SUDDENLY THE VEHICLE SLOWED DOWN TO A STOP AND STALLED, I WAS IN THE RIGHT LANE OF THE HIGHWAY BECAUSE I WAS ABOUT TO EXIT, I LOOKED AT THE DASHBOARD AND THE RPM WAS AT 0 AND THE BATTERY LIGHT AND THE OIL LIGHT WAS ILLUMINATED. HOWEVER THE CAR HAD NO POWER I SOMEHOW WAS ABLE TO ACCELERATE THE CAR TO THE HOOD OF THE ROAD. AT THAT TIME I TURNED THE KEY AND REMOVED IT FROM THE IGNITION WAITED A FEW MINUTES AND STARTED THE VEHICLE. AND THE ENGINE STARTED AND I PULLED BACK ON TO THE HIGHWAY TO CONTINUE MY TRIP. I HAVE TAKEN MY VEHICLE TO A FORD SERVICE CENTER AND THEY ARE TRYING TO DUPLICATE THE ISSUE IN ORDER TO SERVICE THE VEHICLE FOR REPAIR. I ALSO HAVE A CASE NUMBER ASSIGNED TO ME BY THE FORD CUSTOMER SERVICE THAT WAS TO BE REFERENCED WHEN I WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE TO TAKE THE CAR INTO A FORD SERVICE CENTER TO BE LOOKED AT.
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