NHTSA Complaint #10722274 β€” 2012 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10722274
Vehicle 2012 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 38,455 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE DRIVING MY VEHICLE ON THE HIGHWAY SUDDENLY THE VEHICLE SLOWED DOWN TO A STOP AND STALLED, I WAS IN THE RIGHT LANE OF THE HIGHWAY BECAUSE I WAS ABOUT TO EXIT, I LOOKED AT THE DASHBOARD AND THE RPM WAS AT 0 AND THE BATTERY LIGHT AND THE OIL LIGHT WAS ILLUMINATED. HOWEVER THE CAR HAD NO POWER I SOMEHOW WAS ABLE TO ACCELERATE THE CAR TO THE HOOD OF THE ROAD. AT THAT TIME I TURNED THE KEY AND REMOVED IT FROM THE IGNITION WAITED A FEW MINUTES AND STARTED THE VEHICLE. AND THE ENGINE STARTED AND I PULLED BACK ON TO THE HIGHWAY TO CONTINUE MY TRIP. I HAVE TAKEN MY VEHICLE TO A FORD SERVICE CENTER AND THEY ARE TRYING TO DUPLICATE THE ISSUE IN ORDER TO SERVICE THE VEHICLE FOR REPAIR. I ALSO HAVE A CASE NUMBER ASSIGNED TO ME BY THE FORD CUSTOMER SERVICE THAT WAS TO BE REFERENCED WHEN I WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE TO TAKE THE CAR INTO A FORD SERVICE CENTER TO BE LOOKED AT.

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