NHTSA Complaint #10722222 — 2015 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10722222
Vehicle	2015 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	May 16, 2015
Date Filed	May 29, 2015
Mileage	2,474 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE CAR WASH PARKED IN DRIVEWAY BEING WASHED I NOTICED A CRACK IN THE PASSENGER SIDE FRONT WINDSHIELD .THE CRACK IS COMING FROM THE LOWER WINDSHIELD HEATER THEN GOES UP TOWARDS THE MIDDLE OF WINDSHIELD.STILL USING CAR AND THE CRACK IS PAST THE REAR VIEW MIRROR.TOLD BY DEALER SUBARU DOESN'T COVER GLASS BREAKAGE ADVISED HIM I WAS FOLLOWING UP WITH SUBARU TO PLEASE TAKE INFO AND PIC'S.HE SUGGESTED GOING THRU MY CAR INSURANCE BUT THERE ARE NO ROCK CHIPS OR CRACKS SO WHY SHOULD THEY PAY. HE ADVISED HE WOULD SHOW TO THE REP IN A FEW WEEKS ON HIS VISIT??. I PERSONALLY THINK A WINDSHIELD IS A SAFETY ISSUE AND THEY SHOULD MOVE ON IT NOW. WHILE RESEARCHING IT AND SEEING HOW THIS IS A COMMON ISSUE WITH OTHER PEOPLE I AM WONDERING ABOUT THE SAFETY OF THE CAR NOW. STARTED A CASE WITH SUBARU.

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