NHTSA Complaint #10722103 — 2004 BMW Z4 STEERING

Complaint Details

ODI Number	10722103
Vehicle	2004 BMW Z4
Component	STEERING
Date of Incident	May 9, 2015
Date Filed	May 28, 2015
Mileage	70,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY WIFE TOOK THE CAR FOR A DRIVE AND RIGHT IN FRONT OF OUR HOUSE LUCKILY WITH NO WARN THE STEERING ELECTIC MOTOR FAILED. THE BMW DEALER SAYS THE EPS IS BAD BUT THE ONLY WAY TO FIX THE PROBLEM IS TO REPLACE THE WHOLE STEERING COLUMN AT A LOW DISCOUNTED PRICE OF 3750. NOT SURE WHY BMW CAN'T JUST REPLACE THE DEFECTIVE PART. MY WIFE COULD HAVE BEEN IN VERY BAD ACCIDENT IF THIS EVENT HAPPENED ON THE HIGHWAY OR EVEN ON THE REGULAR ROADS.

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